Where Is My Claim?
Track the exact statutory stage of your corporate rateable overpayment requisition. Follow verification, director mandate lodgement, council notice service, and scheduled BACS disbursement.
Under Regulation 9(4)(a) of SI 1989/1058, commercial ratepayers may contact their local authority revenues section directly at any time free of charge to request overpayment balances. See our Billing Authorities Directory for direct council emails and telephone helplines.
Requisition & Municipal Remittance Tracker
Enter your Claim Identifier (e.g. CC-RUN-9152E1AD), Rating Account Reference, or Companies House Registration Number to check real-time statutory progress.
Direct Municipal Remittance
CouncilCredit never handles or holds your recovered funds. All overpayment refunds are remitted directly from the billing authority's bank account to your nominated company bank account via BACS.
Statutory Compliance
Formal demands are served under Regulation 9(4)(a) of SI 1989/1058. Local authorities have a mandatory legal duty to repay overpayments upon formal notice from the ratepayer.
Need Help or Support?
Our customer desk is registered with the Information Commissioner's Office (ICO Reg ZC136598). Contact us anytime at support@councilcredit.co.uk.